Dewa has become the first UAE government entity to adopt Microsoft's advanced technology by providing its staff with Microsoft 365 Copilot and Microsoft Security Copilot, smart assistants that aid in managing tasks and ensuring security. Dewa has taken a step forward in implementing cutting-edge technology by incorporating Microsoft's advanced tools, Microsoft 365 Copilot and Microsoft Security Copilot, to assist its staff in managing tasks and ensuring security. This is part of Dewa's commitment to utilizing the latest disruptive technologies and innovation to enhance efficiency, productivity, and quality. Dewa is among the first utilities in the world to adopt Microsoft's Copilot, which uses generative Artificial Intelligence technology to enrich the employee experience, automate workflow, improve teamwork, and save time and effort. Copilot's features can be customized to suit each employee's needs and ensure smoother operations. "We follow the wise directives of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, to empower our employees and enable them to anticipate and shape a sustainable future. In line with the UAE Strategy for Artificial Intelligence 2031, we seek to utilise AI and its tools in various aspects of work," said Saeed Mohammed Al Tayer, MD and CEO of Dewa.