In this interview, Dr Vogels, chief technology officer of Amazon , on his opinion about the power of artificial intelligence (AI) to serve the greater good. You addressed government and industry heads at the recent WGS on the impact of AI. Tell us more about it. At World Government Summit (WGS), I highlighted the evolution of artificial intelligence (AI) and its impact on society. As an engineer, I emphasised the practical applications of AI, particularly in everyday technologies like those used by Amazon for the past 25 years, such as recommendation systems and fraud detection. While AI has become ubiquitous, its recent advancements, especially in generative AI, have opened new possibilities. However, I believe we shouldn’t overlook the importance of educating the public about these technologies, as rapid advancements can lead to misunderstandings.
What are the areas that AI can impact because of bad actors or bias? The risks associated with AI, particularly concerning bias, are paramount considerations in the current technological landscape. One of the primary concerns is the misuse of AI by malicious actors, whether they be state-sponsored entities, criminal organisations, or individuals with ill intent. Currently, one of the most significant risks lies in the lack of widespread education about the capabilities and limitations of AI among the public, regulators, and governments. How do you see AI impacting different industries?I see tremendous potential in the realm of women’s healthcare. Historically, this has been an underfunded and overlooked area, but recent developments suggest that change is on the horizon. AI can analyse vast amounts of data to identify patterns and potential treatment avenues that may have been overlooked by human researchers. Certainly, AI holds tremendous potential for elevating education, especially in the context of addressing the needs of immigrants and refugees.

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